SureStay Plus Hotel by Best Western Tulsa East

Checking in was quick, easy, and delightful upon arrival. We get to our room, start settling in and the room phone rings...after my partner, sister and I looked at each other for a second, as if to take a non-verbal vote as to whom had to answer the call, I lost the vote and picked it up. Wouldn't you know...it was the extremely nice, helpful man from the front desk giving us a call to make sure our party got into our room without issues, and to see if we needed anything else! So...I guess I actually WON because that type of customer service isn't something we encounter much these days and it made my day. Thank you sir, for you hospitality and kindness!

The room was great! spacious and clean. the bed was very comfy and a Jacuzzi tub was a nice bonus! but the breakfast....Yuck!! very sparse with few options. not even butter or jelly for toast. no meat at all. just an awful way to end what was a wonderful stay. (I guess that is why the rate was so good!)

The big tub the staff was so nice, the rooms were a good size for the two of us, the breakfast was okay just needed some fruit and bread for toast, butter and jelly.

Already discussed problems with manager owner. He was very pleasant and professional. Problem had to do with night attendant and group of highschool guests.

Flight was 2 1/2 hours late. Hotel shuttle quit at midnight. Owner / manager picked us up in his PERSONAL vehicle. AWESOME PERSON!!!